Terms of service
These terms govern your use of our services and establish the legal relationship between you and Exclusive Global.
Last updated: November 9, 2025
Important Notice
By using our services, you agree to these terms. Please read them carefully. If you do not agree with these terms, please do not use our services.
1. Acceptance of Terms
By accessing and using the Exclusive Global website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Services
Exclusive Global provides the following services:
- Used vehicle marketplace and listing services
- Vehicle import and export facilitation
- Shipping and logistics coordination
- Documentation and customs assistance
- Vehicle inspection and condition reporting
- Customer support and consultation services
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use our services only for lawful purposes
- Comply with all applicable laws and regulations
- Not interfere with or disrupt our services
- Not attempt to gain unauthorized access to our systems
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Transmit viruses or malicious code
- Impersonate another person or entity
- Violate any intellectual property rights
- Engage in fraudulent activities
4. Vehicle Purchases and Sales
Purchase Terms
- All vehicles are sold "as is" unless otherwise specified
- Prices are subject to change without notice
- Payment terms are typically 50% deposit, 50% before shipping
- Buyers are responsible for import duties and taxes
- Delivery times are estimates and may vary
Inspection and Condition
- We provide detailed condition reports for all vehicles
- Third-party inspections can be arranged upon request
- Buyers are encouraged to review all documentation carefully
- No warranty is provided unless explicitly stated
5. Import and Export Services
- We facilitate import/export processes but do not guarantee approval
- Customers are responsible for compliance with destination country regulations
- Additional fees may apply for special requirements or expedited processing
- We are not liable for delays caused by customs or regulatory authorities
- All documentation must be accurate and complete
6. Payment Terms
- Payment must be made in the currency specified in the invoice
- Bank transfers and letters of credit are accepted payment methods
- All banking fees are the responsibility of the customer
- Refunds are subject to our refund policy and applicable terms
- Late payment may result in additional charges
7. Shipping and Delivery
- Shipping costs are additional unless otherwise specified
- Delivery times are estimates and may be affected by various factors
- Insurance coverage is recommended and available
- Risk of loss transfers upon delivery to the shipping carrier
- Customers must inspect vehicles upon delivery and report any issues immediately
8. Limitation of Liability
To the maximum extent permitted by law, Exclusive Global shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for our services
- Delays or failures due to circumstances beyond our control
- Third-party actions or omissions
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Exclusive Global or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.
11. Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through:
- Good faith negotiation between the parties
- Mediation if negotiation fails
- Arbitration in Singapore under Singapore law
- Courts of Singapore as the exclusive jurisdiction
12. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use our services ceases immediately.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
14. Governing Law
These terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.